If your employees ever hop in their own car, or a rental, or even a rideshare, to handle something for work, your business takes on auto liability. Yes, even that “quick five-minute errand.” That’s where Hired and Non-Owned Auto Insurance (often called HNOA) comes in. It fills the gaps left by personal auto policies and standard business insurance so your company isn’t financially exposed when employees drive vehicles you don’t own.

Key Takeaways

• HNOA protects your business from third-party injury, property damage, and legal defense costs when employees drive personal, rented, borrowed, or hired vehicles for work.
• It applies only when the driving is business-related, not for commuting or personal errands.
• It covers liability to others, not damage to the vehicle your employee is driving or injuries they suffer.
• Personal Auto Insurance often responds first, but it may exclude business use or carry too-low limits. HNOA fills the gap.
• If your employees ever drive for work, even occasionally, HNOA is essential.

What Does Hired and Non-Owned Auto Insurance Cover?

Think of HNOA as your company’s safety net for third-party liability when an employee causes an accident while driving a non-company vehicle for work.

This applies whether the employee is driving:

• Their personal car
• A rental car during a business trip
• A borrowed vehicle
• A rideshare used for work travel

Here’s what the coverage actually includes.

Third-Party Bodily Injury

If your employee injures someone else while driving for work, the policy covers things like:

• Medical bills
• Lost income
• Pain and suffering
• Funeral costs
• Legal fees, settlements, and judgments

Injuries to your employee are not covered under HNOA. Those fall under Workers’ Compensation or Health Insurance.

Third-Party Property Damage

If your employee hits someone else’s property, HNOA covers damage to things like:

• Other vehicles
• Fences and gates
• Buildings
• Landscaping

Even damage at a client’s site during a visit may fall under HNOA coverage.

Legal Defense

Auto-related lawsuits can get expensive fast, even when your employee’s personal insurer is involved. HNOA helps cover:

• Attorney fees
• Court costs
• Expert witnesses
• Settlements or judgments within policy limits

Legal defense is often one of the biggest benefits of HNOA because a single lawsuit can be financially draining.

How Hired and Non-Owned Auto Works with Personal Auto Insurance

Most employees’ personal auto policies pay first, but that doesn’t mean you are in the clear.

Personal insurers may:

• Deny the claim because the driving was for work
• Cover it but hit policy limits quickly
• Cover the driver but not your company

HNOA steps in when personal insurance cannot or will not respond.

How Hired and Non-Owned Auto Works with Rental Cars

Rental companies typically provide only the minimum liability coverage required by the state, which is usually far too low for a business. HNOA helps cover additional liability when employees drive rentals for approved business use.

However, it doesn’t cover physical damage to the rental car itself. For that, employees need:

• The rental company’s damage waiver, or
• A separate physical damage endorsement

Common Situations Where Hired and Non-Owned Auto Applies

These are everyday scenarios where claims often arise:

• Running a work errand: Picking up supplies, dropping off paperwork, or grabbing something for the office.
• Driving a rental on a business trip: Conferences, sales calls, site visits.
• Using rideshare for work: If the purpose of the trip is business-related, your company still has exposure.
• Traveling between meetings: Employees driving between client or vendor visits.
• Occasional driving: Even rare business-related travel can create liability for the employer.

If the driving benefits the company, HNOA likely applies.

What Hired and Non-Owned Auto Doesn't Cover

HNOA is strictly liability protection. It doesn’t cover:

• Damage to the employee’s personal car
• Damage to a rental or borrowed vehicle
• Injuries to the employee or passengers in their car
• Personal errands or commuting
• Company-owned or leased vehicles
• Delivery operations, which require commercial auto coverage
• Some independent contractor driving, depending on policy terms

If your business owns vehicles, you still need commercial auto insurance.

How Hired and Non-Owned Auto Fits into Your Broader Insurance

Many companies assume General Liability Insurance or Business Property Insurance will step in during an auto accident, but they will not. Auto liability is a distinct exposure. Here’s how HNOA compares:

Learn more about what other types of business insurance cover.

‍Hired and Non-Owned Auto vs. Commercial Auto: What's the Difference?

Here’s the simple breakdown:

• Commercial Auto Insurance covers vehicles the business owns, leases, or registers.
• Hired and Non-Owned Auto Insurance covers your liability when employees drive vehicles the company doesn’t own.

Many growing companies need both, depending on how they operate.

How Much Hired and Non-Owned Auto Coverage Should You Carry?

Most companies match their HNOA limits to their General Liability limits. You may need higher limits if:

• Employees drive often
• You transport clients or passengers
• Driving occurs in high-traffic or high-risk areas
• You have valuable assets to protect
• Contracts require certain auto liability limits

Umbrella coverage can also help increase protection.

How Vouch Helps You Get the Right Coverage

Vouch helps modern companies evaluate their insurance needs and build coverage that fits how they operate. With Vouch, you get:

• Access to top commercial carriers
• Advisors who understand high-growth and tech-enabled businesses
• A coordinated insurance program across GL, Property, Cyber, HNOA, Management Liability, and more
• A simple process to secure and adjust coverage as the company evolves

This creates protection that is clear, consistent, and ready to scale with your business.

Hired and Non-Owned Auto Protects Your Business

Driving is part of business, even for companies that do not own vehicles. A quick client visit or a simple errand can expose the company to real auto liability. Hired and Non-Owned Auto Insurance protects your business from the financial and legal fallout of employee-related auto accidents and closes the gaps left by personal auto and other business policies.

Frequently Asked Questions

Does HNOA cover damage to the employee’s car?

No. Damage to the employee’s car is covered by personal car insurance or a rental damage waiver.

Does HNOA replace commercial auto insurance?

No. Commercial auto insurance is required for any company-owned vehicles.

Does HNOA apply to remote teams?

Yes. Remote employees still drive for meetings, conferences, and work-related errands.

How does personal auto insurance factor in?

It usually pays first, but may deny coverage for business use or carry limits that are too low. HNOA fills the gap.

Do companies need HNOA even if driving is rare?

Yes. One business-related trip is enough to create liability.

Vouch Specialty Insurance Services, LLC (CA License #6004944) is a licensed insurance producer in states where it conducts business. A complete list of state licenses is available at vouch.us/legal/licenses. Insurance products are underwritten by various insurance carriers, not by Vouch. This material is for informational purposes only and does not create a binding contract or alter policy terms. Coverage availability, terms, and conditions vary by state and are subject to underwriting review and approval.