Your privacy is important to us. This privacy notice applies to your use of the website and online services (collectively, the “Website”) offered by Vouch, Inc. and its affiliates (collectively “Vouch,” we,” “us,” or “our”). We developed this privacy notice to explain how we collect, use, share, and protect information accessible through the Website or generated by your use of or in connection with the Website.
If you have questions about this privacy notice or the ways in which we collect, use, share or protect your information, please reach out through our Contact Us channels below.
Personal information is information that identifies someone or relates to an identifiable individual. We collect limited personal information from or about you in connection with the Website, such as your e-mail address, full name, business affiliation, telephone number, and credit, debit or financial account numbers if provided to us for payment purposes (“User Data”). User Data is used to provide you with access to the Website and your account; to contact you regarding your account, policies, coverages, and other products and services obtained through the Website; to contact and provide you with information, newsletters, and promotional materials from us or on behalf of our partners and affiliates regarding other products and services that may be of interest to you; to respond to your requests and inquiries; to secure the Website, our networks, and databases, and prevent fraud; to process your payments, assess and administer your policies and coverages, and process claims; to develop new products and services, and improve our existing products and services; to address problems with, and review the usage and operations of, our Website and business; to respond to law enforcement requests and as required by applicable law, court order, and governmental regulations; and as otherwise described to you at the point of data collection and in this privacy notice.
In addition to information collected from you, we may collect information about you from third parties if we are required to verify information (e.g., for legal or regulatory compliance purposes) or if we need additional information in order to execute transactions or perform services on your behalf. These third parties may include your financial institution and credit reporting agencies. We may also invite you to opt-in to us collecting additional information about you from third parties for other purposes. Any information received from third parties about you is considered User Data and may be used and disclosed by us for any purpose described in this privacy notice.
We may also use any information that we collect, including User Data, on an aggregate or anonymous basis (such that it does not identify any particular individual) for various business purposes, where permissible under applicable laws and regulations.
We do not disclose, share, sell, or otherwise transfer User Data to or with any third parties, except as provided below.
In addition, we may share anonymous or aggregated information with third parties to help deliver products, services, and content that are tailored to the users of the Website and for other legitimate purposes.
We may also use Google Analytics cookies to collect information about how visitors use the Website. These cookies collect information in the aggregate to give us insight into how the Website is being used. We anonymize IP addresses in Google Analytics, and the anonymized data is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your anonymized IP address with any other data held by Google. For an overview of these Google Analytics cookies, please visit this link. You may install a Google Analytics Opt-out Browser Add-on by going to this link.
Certain web browsers may allow you to enable a “do not track” option that sends signals to the websites you visit indicating that you do not want your online activities tracked. This is different from blocking cookies because browsers with the “do not track” option selected may still accept cookies. Right now, there is no industry standard for how companies should respond to “do not track” signals, although one may be adopted in the future. We do not respond to “do not track” signals at this time. If we do so in the future, we will modify this privacy notice accordingly. More information about “do not track” is available at www.allaboutdnt.com.
We use reasonable physical, electronic, and procedural safeguards that comply with federal and state standards to protect and limit access to User Data. This includes device safeguards and secured files and buildings. We also restrict access to User Data to our employees and others who we know must use it to provide our products and services. Their use of User Data is limited by law, our employee code of conduct, and written agreements where appropriate. Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
Keeping your policy and account information up-to-date is very important. You may review or update the User Data you have submitted to us directly via the Website. You may review or update other policy and account information by reaching out through our Contact Us channels below.
We may change this privacy notice from time to time. When we do, we will let you know by appropriate means such as by posting the revised notice on this page with a new “Last Updated” date. Any changes to this privacy notice will become effective when posted unless indicated otherwise.
If you have any questions, comments, concerns, or compliments about this privacy notice, please contact us:
Call us: (415) 488-6728
E-mail us: firstname.lastname@example.org
Write to us:
Attn: Legal Department
831 Montgomery Street
San Francisco, CA 94133
Vouch Privacy Notice